Contact Us

What do you need help with?
We are here to help, to get our contact details, please choose a topic in the list below.
Returning Customers
Customer Service
For help with an order, shipment, invoice, or general inquiry you can contact our Customer Service team:

Monday - Friday 9am - 8 pm EST

Email Us

1-844-832-1810 (Option 1)

 
First Time Customers
Insurance Support
For questions and support regarding insurance coverage you can contact our Insurance Support team:
 
Monday - Friday 10am - 8pm EST
Email Us
1-844-832-1810 (Option 2)
Product Troubleshooting
Technical Support
For product troubleshooting, Dexcom CLARITY software support, or to request a product replacement due to technical failure contact our 24/7 Technical Support. You can submit a support request online or call us for immediate support.

Product Support Request

1-844-832-1810 (Option 3)

New User Product Training
Dexcom CARE
For help getting started using your new Dexcom CGM contact our team of Product Specialists at Dexcom CARE.
Monday - Friday 9am - 5:30pm EST
1-844-832-1810 (Option 4)
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