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What do you need help with?

We are here to help, to get our contact details, please choose a topic in the list below.

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Returning Customers

Customer Service

For help with an order, shipment, invoice, or general inquiry you can contact our Customer Service team:

Monday - Friday 9am - 8 pm EST

Email Us

1-844-832-1810 (Option 1)

First Time Customers

Insurance Support

For questions and support regarding insurance coverage you can contact our Insurance Support team:

Monday - Friday 10am - 8pm EST

Insurance Help

Email Us
1-844-832-1810 (Option 2)

Product Troubleshooting

Technical Support

For product troubleshooting, Dexcom CLARITY software support, or to request a product replacement due to technical failure contact our 24/7 Technical Support. You can submit a support request online or call us for immediate support.

Product Support Request

1-844-832-1810 (Option 3)

New User Product Training

Dexcom CARE

For help getting started using your new Dexcom CGM contact our team of Product Specialists at Dexcom CARE.

Monday - Friday 9am - 5:30pm EST

1-844-832-1810 (Option 4)

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