Have private insurance coverage for Dexcom supplies? Click here for important updates on coverage and purchase options.

Contact Us

What do you need help with?
We are here to help, to get our contact details, please choose a topic in the list below.
Returning Customers
Customer Service
For help with an order, shipment, invoice, or general inquiry you can contact our Customer Service team:

Monday - Friday 9am - 8 pm EST

Email Us

1-844-832-1810 (Option 1)

First Time Customers
Insurance Support
For questions and support regarding insurance coverage you can contact our Insurance Support team:
Monday - Friday 10am - 8pm EST
Email Us
1-844-832-1810 (Option 2)
Product Troubleshooting
Technical Support
For product troubleshooting, Dexcom CLARITY software support, or to request a product replacement due to technical failure contact our 24/7 Technical Support. You can submit a support request online or call us for immediate support.

Product Support Request

1-844-832-1810 (Option 3)

New User Product Training
Dexcom CARE
For help getting started using your new Dexcom CGM contact our team of Product Specialists at Dexcom CARE.
Monday - Friday 9am - 5:30pm EST
1-844-832-1810 (Option 4)
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