Subscription Program

What does the status of my Subscription mean?

Last Updated · May 17, 2021

Active status means that your subscription is on-going with no shipments or payments outstanding.

Suspended status means that one or more of your monthly payments was not able to be processed. You will have to verify your payment details and then contact Customer Service to ensure you continue to get your shipments on time.

Cancelled status means you have contacted us to cancel your subscription according to the Terms & Conditions of your contract.